Sendcloud is the all-in-one shipping platform that accelerates international growth. Shipping should be easy, no matter what, where, and how much you ship. That’s their promise!

Logistics & Supply Chain

Sendcloud

Sendcloud's headquarters in Eindhoven, Netherlands

Rob Van Den Heuvel

Mark Appel

Alex Aneichyk

Ana Silvério Rodrigues

Bram Greijmans

Ronald Delpeut

Pieter Kerkhof

Bas Smeulders

Sabi Tolou

This department is responsible for managing customer relationships and driving revenue through account management and sales activities.

Sales Department

The Engineering Team at Sendcloud is responsible for developing, maintaining, and enhancing the company's all-in-one shipping platform. This includes creating intuitive frontend interfaces, robust backend systems, secure infrastructure, and scalable APIs. The team ensures the platform operates efficiently and securely, supporting seamless international shipping processes for users. They collaborate closely with other departments to integrate new features and optimize existing functionalities, ensuring an effortless shipping experience for all customers.

Engineering Team

This department focuses on enhancing customer satisfaction and retention by guiding clients to maximize the value of their products or services.

Customer Success

This department focuses on assisting customers with inquiries, technical issues, and providing solutions to enhance their experience.

Customer Support

The Customer Success & Support team at Sendcloud is dedicated to ensuring that clients have a seamless and rewarding experience with the platform. Customer Success Managers work proactively to help customers achieve their shipping goals and optimize the use of Sendcloud's services, while the Customer Support team addresses and resolves any issues or inquiries. Together, they focus on customer satisfaction, retention, and fostering long-term partnerships.

Customer Success & Support

This department is responsible for overseeing product development, strategy, and marketing to ensure alignment with customer needs and business goals.

Sendcloud

Org chart

Teams

Sales Department

Engineering Team

Customer Success

Customer Support

Customer Success & Support

Product Management

Offices

Sendcloud

Org chart

Teams

Sales Department

Engineering Team

Customer Success

Customer Support

Customer Success & Support

Product Management

Offices

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