Sendcloud is the all-in-one shipping platform that accelerates international growth. Shipping should be easy, no matter what, where, and how much you ship. That’s their promise!

Logistics & Supply Chain

Sendcloud

Sendcloud's headquarters in Eindhoven, Netherlands

The München office focuses on customer success and account management for the DACH region, enhancing client relationships.

München

The Paris office focuses on client relations and support, driving customer success and growth in the vibrant Île-de-France region.

Paris

Rob Van Den Heuvel

Sabi Tolou

Kris Cuypers

Alex Aneichyk

Pieter Kerkhof

Ronald Delpeut

Bram Greijmans

Ana Silvério Rodrigues

Bas Smeulders

This department focuses on assisting customers with inquiries, technical issues, and providing solutions to enhance their experience.

Customer Support

This department is responsible for managing customer relationships and driving revenue through account management and sales activities.

Sales Department

This department focuses on creating and maintaining the server-side applications and services that power the user experience.

Backend Development

This department is responsible for designing, building, and maintaining software applications and systems.

Software Development

The Customer Success & Support team at Sendcloud is dedicated to ensuring that clients have a seamless and rewarding experience with the platform. Customer Success Managers work proactively to help customers achieve their shipping goals and optimize the use of Sendcloud's services, while the Customer Support team addresses and resolves any issues or inquiries. Together, they focus on customer satisfaction, retention, and fostering long-term partnerships.

Customer Success & Support

This department focuses on enhancing customer satisfaction and retention by guiding clients to maximize the value of their products or services.

Sendcloud

Org chart

Teams

Customer Support

Sales Department

Backend Development

Software Development

Customer Success & Support

Customer Success

Offices

Sendcloud

Org chart

Teams

Customer Support

Sales Department

Backend Development

Software Development

Customer Success & Support

Customer Success

Offices

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