Santhosh V

Santhosh V is an experienced customer support professional with a background in engineering, holding a Bachelor of Engineering in Computer Science from ARS College of Engineering. Currently serving as a Senior Customer Support Associate at Murf AI since September 2023, Santhosh previously worked at Tekion Corp as a Senior Application Support Engineer and at Groupon for nearly seven years, where roles included Lead Customer Service Representative and Senior Customer Service Representative. Santhosh's early career included a position as a Customer Support Associate at Tech Mahindra, focusing on service recovery and customer satisfaction. Expertise includes assisting customers through various platforms, troubleshooting application issues, and ensuring resolution within service level agreements.