Muscle Republic
Frances Bugnot is an accomplished customer experience professional with a strong background in managing and enhancing service excellence across various channels. Currently serving as a Senior Customer Experience Specialist at Muscle Republic, Frances earned a promotion within 13 months for outstanding performance and leadership. Previously, Frances held key roles at Seafolly, overseeing online customer service operations and leading a team in improving efficiency and customer satisfaction. Additional experience includes a position as 2IC Sales Consultant at DION LEE, where Frances contributed to sales growth and operational support, and a fashion internship at Harper’s Bazaar and ELLE Australia, assisting with styling and market research. Frances's career began at Propaganda Lifestyle as Store Manager/Assistant Buyer, overseeing various retail operations, and included serving as Assistant Manager at Fast Future Brands, providing exceptional customer service.
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Muscle Republic
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Every fibre of our belief – its energy, unity and tenacity – is stitched into the design of our fitness apparel. Each piece we craft is created to envelop our supporters in the values and ethos of our brand. Our vision is the bring people together through a mutual love of fitness to overcome any challenges and be the hero of your own story. Nothing is over until you stop moving so we aim to lift one another through the challenges life throws at us, support each other with love and positivity, and inspire future generations to do the same, bringing the world together through the positive benefits fitness brings into our lives personally and as a whole Muscle (HEART) Republic (FAMILY). Heart to us means: perseverance, the act of always moving forward, setting goals, transforming into a better version of ourselves, and inspiring others to follow suit. We believe that fitness is a challenge that stands as a chance to redeem yourself, by testing your limits and pushing you to rise-up and surpass the insurmountable.