Shane O' Flynn

Shane O' Flynn is an experienced Customer Success Manager with a diverse background in customer service and operations management across various technology companies. Currently serving at MUSO since June 2023, Shane previously held similar roles at Nordcloud, an IBM Company, and Sipcom, where responsibilities included managing customer relationships and leading technical support teams. Prior roles include Director of Customer Service at Atos, where Shane developed customer support models in cloud computing, and management positions at Siemens IT Solutions, focusing on operational excellence and the establishment of ITIL-compliant service desk operations. Educational qualifications include a B.Sc. in Government from University College Cork and a Post Graduate Law Programme (LLB) from the University of Limerick.