Musti Group
Annika Kilpiä-Koivisto is an experienced customer service professional with a background in the hospitality industry. Currently serving as a Customer Care Specialist at Musti Group since May 2021, Annika engages with customers through various communication channels. Prior experience includes roles as a Customer Service Specialist at Musti Group, Guest Service Agent at Radisson Blu, and Front Desk Receptionist at Sokos Hotels, where Annika performed duties such as check-in and check-out, sales, billing, and reservations. Annika holds a Bachelor's Degree in Hotel, Motel, and Restaurant Management from Haaga-Helia University of Applied Sciences.