Erika Santos

Erika Santos is an experienced Human Resources professional currently serving as a Junior HR Analyst at Mutato since January 2021. Responsibilities include managing admissions, vacations, terminations, timesheet control, freelance and PJ payment oversight, payroll provisions, and internal communications, as well as conflict resolution and support for DHO processes. Previous roles include Assistant in the Personnel Department and Intern at Tietê Plaza Shopping, demonstrating a solid foundation in personnel management and customer service. Erika is pursuing a postgraduate degree in Communication and Marketing at Centro Universitário FMU | FIAM-FAAM, expected to complete in June 2025, and has an academic background in legal services and English.