Founded in 1902, The Mutual Fire Insurance Company of British Columbia (MFI) was the first mutual insurance company headquartered in the province. Today, the company provides solutions for farm, commercial, and home insurance needs from British Columbia to Ontario. MFI continuously delivers a high standard of partner service to policyholders through a wide broker network and personalized claims service to help insureds get back to normal as quickly as possible. With a unique dual policyholder structure, MFI is committed to making people a priority by creating membership initiatives, investing in technology, and supporting community projects.

Mutual Fire Insurance

This department manages the underwriting and operational aspects of commercial farming.

Commercial Farm Operations

This department is responsible for developing and implementing strategies to promote the organization's brand and communicate effectively with its audience.

Marketing and Communications

This department evaluates and assesses the risk of insuring individuals for personal lines of insurance.

Personal Lines Underwriting

This department is responsible for evaluating and managing insurance claims to ensure accurate and timely processing.

Claims Processing

This department provides assistance and expertise to ensure customer satisfaction and successful product usage.

Customer Support

This department guides the overall strategic direction and management of the organization.

Mutual Fire Insurance

Org chart

Teams

Commercial Farm Operations

Marketing and Communications

Personal Lines Underwriting

Claims Processing

Customer Support

Executive Leadership

Offices

Mutual Fire Insurance

Org chart

Teams

Commercial Farm Operations

Marketing and Communications

Personal Lines Underwriting

Claims Processing

Customer Support

Executive Leadership

Offices

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