Crystal Schafer

Crystal Schafer possesses extensive experience in the insurance and customer service sectors, currently serving as a Consultant Group Insurance Underwriter and Senior Group Insurance Underwriter at Mutual of Omaha since September 2018. Crystal specializes in developing competitive and profitable insurance quotes, maintaining strong cross-departmental relationships, and serving as a subject matter expert in Paid Family Medical Leave regulations across multiple states. Previously, Crystal held roles ranging from Utilization Review Assistant at Berkshire Hathaway Homestate Companies to roles in customer service and social media management, showcasing a well-rounded background in client engagement and compliance. Educational credentials include a Master of Business Administration in Business Technology and a Bachelor’s Degree in Marketing from the University of Nebraska at Omaha.