Mutual Trust Life Solutions
Karen Augustus has over 20 years of customer service experience in various roles. Currently serving as a Customer Service Representative at Mutual Trust Financial Group since December 2013, Karen effectively addresses coverage inquiries and changes with a focus on helpfulness and accuracy. Previously, Karen worked at Verizon Business from August 1999 to December 2012 as a Sr. Coordinator in Customer Service, where responsibilities included delivering support for audio and teleconferencing services, demonstrating thorough issue assessment and timely resolution capabilities that consistently exceeded service level expectations.
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Mutual Trust Life Solutions
Mutual Trust Life Insurance Company, a Pan-American Life Insurance Group Stock Company, develops, underwrites, and services individual life insurance and annuities in 49 states and the District of Columbia.* The company was founded in 1904 on the principles of mutuality and policyholder participation, values Mutual Trust still embraces today.