DB

Darcy Baldwin

Vice President Customer Experience at MVP Health Care

Darcy Baldwin has a diverse work experience spanning multiple industries. Currently, they hold the position of Vice President Customer Experience at MVP Health Care since April 2022. Prior to that, they served as a Senior Leader in Customer Experience at the same company from May 2021. Additionally, Darcy had a role as a Senior Leader in IT Business Services from November 2017 until May 2021, and as Director of IT Transformation Strategies from October 2016 to November 2017 at MVP Health Care.

Before joining MVP Health Care, Darcy worked at SigmaCare from January 2015 to October 2016 as the Vice President of Product Development. Darcy'sresponsibilities included leading product development, design, and documentation teams, as well as collaborating at the executive level in product strategy and planning activities. Darcy also held the position of Vice President of Product Design from December 2013 to December 2014 and Vice President of Strategic Initiatives from August 2013 to December 2013 at SigmaCare.

Prior to SigmaCare, they worked at 6N Systems, Inc. as the Chief Operating Officer from August 2007 to August 2013, overseeing the strategic operations of the company in various areas. Darcy also worked as the Director of Product Development/Project Manager from June 2002 to August 2007 at 6N Systems, where they managed product definition and delivery initiatives.

Darcy gained early experience at Systems1 as a Business Engagement Manager/Software Engineer from July 2000 to May 2002, where they worked closely with customers to translate business requirements into functional and technical specifications for software development. Darcy started their career at James McGuinness and Associates as a Programmer Analyst/Consultant from June 1999 to May 2000.

Overall, Darcy Baldwin has held various leadership roles in customer experience, IT, and product development throughout their career.

Darcy Baldwin's education history begins with a Bachelor's degree in Economics from Siena College. It is not specified when this degree was obtained. Darcy then pursued further education at the University at Albany, SUNY, during the period of 1997 to 1999, where they obtained an MBA with a focus on Management Information Systems. Prior to their MBA, Darcy had completed their undergraduate studies at Siena College from 1993 to 1997, earning a BS in Economics. Darcy's educational journey started at Gloversville High School, where they attended from 1990 to 1993. Further details about their studies at high school, such as the degree or field of study, are not provided.

Links

Timeline

  • Vice President Customer Experience

    April, 2022 - present

  • Senior Leader Customer Experience

    May, 2021

  • Senior Leader IT Business Services

    November, 2017

  • Director IT Transformation Strategies

    October, 2016

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