Connor S.

Connor S. has over a decade of experience in IT support and operations. Currently serving as a Service Technician at MVP Network Consulting since February 2021, Connor previously worked at Delaware North from October 2011 to May 2020, where roles included IT Operations Support Analyst, IT Helpdesk Analyst II, IT Helpdesk Analyst I, and Network Operator. In the capacity of IT Operations Support Analyst, Connor provided 24/7 support to the executive team and represented the IT department to high-level stakeholders. Additional responsibilities included administering ITSM and Data Reporting modules in ServiceNow, delivering multi-tiered support for various systems, and documenting Standard Operating Procedures at Delaware North.