Thirumalaisamy K

Thirumalaisamy K is a seasoned professional with extensive experience in program management and customer support. At Amazon MX Player since February 2017, Thirumalaisamy has excelled as a Program Manager in Business and Customer Insights, leading the development of a robust customer support process and establishing high-performing teams that improved customer satisfaction scores by 10%. Prior to this, Thirumalaisamy served as Deputy Manager at Essar Steel India Ltd from September 2008 to February 2017, focusing on the erection and commissioning of COREX units, operation and maintenance of cast house equipment, and managing the commissioning and maintenance of a 2200m3 blast furnace. Thirumalaisamy holds a degree from Arulmigu Palaniandavar Polytechnic College, completed in 2008.