My Plan Manager
Ian Charlton is a strategic management professional with extensive experience in disability engagement and community support programs. Currently serving as DES Senior Leader at Community Solutions Group and Community Engagement & Relationship Manager at My Plan Manager, Ian has previously held significant roles including Program Manager for Queensland/New South Wales at Salvation Army, and Engagement Manager, where a demand-led approach to stakeholder engagement was promoted. Ian’s career also includes positions at The Cerebral Palsy League, HELP Enterprises Limited, and Centacare Brisbane, focusing on sustainable employment for clients with disabilities and mental health conditions. Recognized for navigating complex government contracts, Ian is a results-oriented leader dedicated to delivering high-quality service outcomes.
My Plan Manager
My Plan Manager is the National Disability Insurance Scheme (NDIS) ‘un-complicator’ to tens of thousands of NDIS participants across Australia. Established in 2014, we were the first in the market to do what we do – support people with disability to get the most out of their NDIS plans – and today, we’re the largest and most experienced provider in the country. Our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential, and our people recognise that the best outcomes are achieved when we work in partnership with our clients, their support coordinators, and wider networks. Our values centre around being kind, genuine, innovative and inclusive, and drive everything we do.