Mary Grice has a diverse background in client management and customer service, currently serving as a Client Success Manager at myCOI since May 2019, where responsibilities include ensuring client satisfaction and managing relationships. Prior to this role, Mary worked as a Customer Care Specialist at the same company, enhancing customer support efficiency. Earlier experience includes serving as an Admin Assistant at a Dental Group from April 2017 to June 2018 and an Assistant in Workers' Compensation Underwriting at ICW Group from October 2005 to January 2017, where Mary maintained insured policies and facilitated communication between insureds, agents, and account managers.
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