Olivia Carlson

Vice President Of Customer Happiness at MyFitnessPal

Olivia Carlson has extensive experience in customer support and community management roles across various companies such as MyFitnessPal, Spitball Entertainment, hi5 Networks, Intuit, and ThirdAge Inc. Olivia has a BA in Political Sociology from Mills College and has further education in holistic health education and therapeutic massage from National Holistic Institute. Olivia's career highlights include owning end-to-end customer support processes for a global social network, developing community leadership programs, managing customer and community support teams, and driving organizational changes to improve employee engagement and customer-driven innovation.

Links

Previous companies

Hi5 logo
Intuit logo

Timeline

  • Vice President Of Customer Happiness

    September 1, 2023 - present

  • Director, Customer Happiness

    June, 2021

  • Senior Community Manager

    November, 2012