Olivia Carlson has extensive experience in customer support and community management roles across various companies such as MyFitnessPal, Spitball Entertainment, hi5 Networks, Intuit, and ThirdAge Inc. Olivia has a BA in Political Sociology from Mills College and has further education in holistic health education and therapeutic massage from National Holistic Institute. Olivia's career highlights include owning end-to-end customer support processes for a global social network, developing community leadership programs, managing customer and community support teams, and driving organizational changes to improve employee engagement and customer-driven innovation.
September 1, 2023 - present
June, 2021
November, 2012