Shlomi Ben-Ami

Shlomi Ben-Ami is an experienced professional in customer relations technologies and operations with a substantial history at MyHeritage since September 2013, holding positions including Director of Customer Relations Technologies & Operations, Support Manager, and Technical Support Engineer. Prior experience includes a role as Technical Application Specialist at iMDsoft from December 2012 to April 2013 and over 15 years at Beta Systems Software AG as a System Engineer, specializing in first- and second-level support for a developed Identity Management Solution and managing service level agreements (SLAs) within problem and change management processes.