Juan Navarrete Rodriguez

Juan Navarrete Rodriguez's work experience begins with their role as a Technical Support Engineer at My IT Crew, where they are highly familiar with Active Directory and proficient with the Connect Wise Platform. Juan effectively uses the Nilear ticketing software system to manage client requests and fulfill service level agreements.

Prior to this, Juan served as the General Manager and Head Coach at BK Fit Studios. In this role, they prioritized customer service and adapted programming guidelines to meet individual needs. Juan also focused on resolving member issues and ensuring timely execution.

Overall, Juan has experience in technical support, systems administration, customer service, and management roles.

Juan Navarrete Rodriguez has a Bachelor of Arts (BA) degree in Political Science and Government from Queens College. Additionally, they hold an Associate of Arts and Sciences (AAS) degree in Business Administration and Management, General from LaGuardia Community College. Juan has also obtained a CompTIA A+ ce Certification from CompTIA in April 2022.