Prajakta Gadhave

Prajakta Gadhave is a Product Support Analyst at myKaarma since September 2023, where responsibilities include supporting and guiding the Operations Team and assisting users with queries. Previously, as a Customer Success Engineer at Mindtickle from August 2021 to December 2022, Prajakta served as the initial contact for prospects and clients during onboarding and post-sales, while also maintaining help files and updating the knowledge base. Prior experience includes a role as a Technical Associate at Tech Mahindra from July 2019 to March 2021, focusing on service level maximization and client issue resolution, and as a Business Executive at ITpreneur from November 2018 to June 2019, where training opportunities were identified and promoted to students. Prajakta holds a Bachelor's degree in Information Technology from Savitribai Phule Pune University.