Roya Amini is an experienced professional in the technology and customer support sectors, currently serving as an Associate Systems Engineer at MYOB since May 2019, with prior roles as a Senior HelpDesk Analyst and Digital Support Analyst. Before joining MYOB, Roya worked at 2degrees NZ Ltd as a Customer Care Specialist and at Yoip Networld Solutions Inc. as a Business Development Manager and Billing Manager, focusing on account management and customer support. Additional experience includes a Sales Manager position at VOIPTC FZC and an IT Support Specialist role at Rayan Parto, where responsibility included server room operations. Roya holds a postgraduate degree in Business Information Systems and Computer Software Engineering from the University of Canterbury, and a Cyber Security Micro-credential from Yoobee College of Creative Innovation.