Operations Team

The Operations Team at MyPoint Credit Union is responsible for ensuring smooth and efficient day-to-day transactions and services for members. They oversee retail operations, manage call center activities to assist members with their inquiries and issues, and handle fraud investigations to protect the credit union's assets and member information. They also provide frontline services like teller operations to facilitate deposits, withdrawals, and other banking needs. This team plays a crucial role in maintaining high service standards and operational integrity across all branch locations.