Eli Donato

Eli Donato possesses extensive experience in operations management and digital customer service, currently serving as Gerente Executivo de Operacoes de Qualidade at Myra since March 2024. Previously, Eli held the position of Gerente de Operações e Gestão de Terceiros at Riachuelo from March 2020 to July 2023, focusing on strategic management of relationship operations within banking, retail, and finance sectors. Additional experience includes the role of Gerente de Atendimento Digital at Teleperformance Brasil from August 2018 to March 2020, and various positions at SKY Brasil from June 2008 to March 2020, including Coordenador Web e Mídias Sociais and Supervisor de Atendimento Digital. Eli holds an MBA in Marketing and Communication from Universidade Cruzeiro do Sul (2017-2018) and a Bachelor's degree in Administration with a focus on Human Resources from Universidade Cidade de São Paulo (2003-2007).