Jennifer Zima-Rogers

Jennifer Zima-Rogers has extensive experience in IT account services and client management, currently serving as the Manager of IT Account Services at MyTek Technology Solutions since December 2006. In this role, Jennifer oversees the Branded Help Desk Teams, ensuring efficient operations, user support, and adherence to service level agreements. Prior to MyTek, Jennifer held the position of Help Desk Account Manager at Brazen Technology, Inc., where responsibilities included maintaining help desk operations. Jennifer's earlier experience includes serving as Client Services Manager at EMCOR Facilities Services, focusing on customer satisfaction, relationship management, and service delivery. Jennifer holds a high school diploma from Maryvale High School and a certificate in Hotel/Motel Management from Metro Tech Vocational School.