Nancy Taylor

Nancy Taylor is an experienced professional in customer strategy and research, currently serving as a Customer Strategy & Insight Partner at N Brown Group since May 2017, after previously holding the position of Customer Insight Manager. Prior to this role, Nancy was the Head of Research at Customer Plus from November 2009 to October 2016, specializing in both qualitative and quantitative customer research methods. Earlier experience includes a Research Consultant role at FMC Ltd and a Business Development/Customer Service Administrator position at Essfoods Ltd. Nancy holds a 2.1 BSc in Psychology from the University of Nottingham, a Professional Diploma in Marketing from the University of Derby, and completed an Advanced Thinking in Quantitative Analysis program through the Market Research Society. Currently, Nancy is taking a career break to travel and volunteer.