Kosta Nesic

Kosta Nesic is an accomplished professional with extensive experience in customer support and service coordination. Currently serving as a Helpdesk Coordinator at N-SIDE since April 2022, Kosta previously worked as a Service Desk Analyst at Novomatic Lottery Solutions, where responsibilities included managing requests and documenting issues in JIRA. Experience also includes roles as a Customer Support Agent at Hyperoptic Ltd., a Field Service Planner at NCR Corporation, and a Customer Care Agent at ICAP, where various skills in technical support, account management, and customer service were developed. Kosta holds a Master’s Degree in General Management from the Faculty of Organizational Sciences, completed in 2011.