Kelley Plats is a seasoned professional with a diverse background in business development, sales, and customer experience. Currently serving as a Business Development Manager and previously as a Customer Experience Specialist at North American Coating Labs, Kelley has honed expertise in technical sales coordination and customer engagement. Previous roles include Store Manager at Brooks Brothers and various management positions at Nordstrom, including Assistant Operations Manager and Department Manager. Kelley also has experience as an Executive Assistant at Keller Williams Realty, Inc. Academic credentials include a Bachelor of Business Administration in Advertising from Northwood University and a graduate education at Northwood University's DeVos Graduate School from January 2020 to December 2021.