Naked Insurance
Mbali Ida Khoza is an accomplished professional with diverse experience spanning customer service, operations, and administrative roles. Currently serving as an Operational Specialist at Naked, Mbali excels in end-to-end claims management and customer support. Co-founding Gym Nathi reflects a commitment to health and fitness, while transcription work at Rev.com showcases strong attention to detail. Previous roles include technical support at Amazon and a Help Desk Agent at Capitec Bank, further emphasizing adept troubleshooting abilities. A background in customer interaction originated at DISCHEM LTD and continued through various administrative positions, including significant contributions at Bizznett and Lulaway. Mbali holds a Bachelor of Arts in Behavioral Sciences from North-West University, further enhancing a robust skill set in operational and administrative functions.