Deepak Kumar

Deepak Kumar is an experienced customer support professional with a strong background in managing IT product and service inquiries for various organizations. Currently serving as a Customer Support Associate at NapCloud since December 2022, Deepak specializes in supporting USA federal agencies with RFI/RFQ/RFP management and order processing. Previously, Deepak held roles at Alorica and Frontizo Private Limited, providing exceptional customer service for DoorDash and Amazon, respectively. Deepak has also worked at Tech Mahindra Business Services and Intelenet Global Services, focusing on customer support and problem resolution across diverse platforms. Education was completed at Govt Boys High School Padshahi Bagh in Srinagar.