Avinash Keshri

Head- Sales And Customer Success at Napier Healthcare

Avinash Keshri has a diverse work experience spanning various industries and roles. Avinash most recently served as the Head of Internal Products and Customer Care Organization at Napier Healthcare, where they achieved outstanding results, such as receiving the DNA award and three promotions in three years. Avinash also played a key role in solving critical business problems and managing customer engagement. Prior to this, they worked in the Group CEO Office as a Manager of Strategy & Special Projects at SigTuple, Humain Health, and Truelyser, where they successfully commercialized an AI-powered diagnostics lab chain and executed group strategies. Avinash also developed internal products and launched B2B products to drive growth and increase operational efficiency. Avinash also has experience as a Placement Representative at the Indian Institute of Management Bangalore and as a Co-Founder of Sampanna Jeevan Foundation. Early in their career, they worked as an Operations Manager-Second Officer at MITSUI OSK LINES, where they managed global supply chain operations and led a team for a major project. Avinash also founded www.deogharyatra.com.

Avinash Keshri began their education in 2006 at T S CHANAKYA, where they obtained a BSC in Nautical Science. In 2017, they completed certifications in Customer Analytics and People Analytics through Coursera. In 2018, they earned their Project Management Professional (PMP) certification from the Project Management Institute, as well as a LEAN SIX SIGMA GREEN BELT certification from KPMG India. Also in 2018, Avinash participated in international immersion programs at Fudan University and Korea Advanced Institute of Science and Technology, focusing on International Business. Finally, in 2019, they completed a one-year full-time MBA program (EPGP) at the Indian Institute of Management Bangalore.

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Timeline

  • Head- Sales And Customer Success

    September 1, 2023 - present

  • Head Internal Products And Customer Care Organization

    October, 2022

  • Head Customer Care Organization

    April, 2021

  • Head Customer Engagement

    August, 2020