Louise O'connell

Chief Customer Officer at Napier

Louise O'Connell currently serves as the Global Chief Customer Officer at Napier, a position held since August 2023, after a similar role at Fenergo from April 2019 to April 2023, where responsibilities included leading a global team of over 400 and overseeing significant professional services revenue. Prior experience includes serving as Non Executive Director at PEAC Holdings and Chief Operating Officer at PEAC Solutions, along with extensive roles at CIT, where advancement included Director of Operations managing various operational functions across Europe. Additional experience spans from senior business analyst at Eontec Ltd. to project management positions at First-e the Internet Bank, alongside earlier roles in technical support and account management. Louise holds a BA in Applied Languages from Dublin City University and a Postgraduate Diploma in Marketing from Dublin Business School.

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