Nikolay Ivanov

Nikolay Ivanov is a skilled ServiceNow Developer currently employed at NATEK since February 2023, with prior experience as a ServiceNow Solutions Specialist at Synergyc and ServiceNow ITSM Consultant at Atos. In these roles, Nikolay has demonstrated expertise in incident and change management, workflow development, and service catalog management while ensuring timely support and task completion in high-volume environments. Additional experience includes creating data analysis reports as a Reporting Specialist, generating SQL reports as a Junior Application Engineer at Mobiltel, and gaining foundational IT knowledge during an internship at Andela AD. Nikolay holds a Bachelor's degree in Business Information Systems from the University of Economics - Varna and further academic qualifications in business information systems.