Lisa Dughi is the CEO of National Academy Foundation. Lisa has previously worked as a Solutions Lead at dunnhumby and as a Manager at American Express.
Lisa has a wealth of experience in data analytics and customer relations. At dunnhumby, they were responsible for providing Large Department Store executives with custom customer analytics and strategy in order to improve satisfaction, experience, loyalty and productivity. This work led to significant incremental revenue for the company.
At American Express, Lisa managed the Travel and Entertainment Business Insights team. Lisa was responsible for performing in-depth data analytics on customer attributes and behavior, competitive bench-marking, media modeling and industry trends in order to deliver insights and actionable recommendations for business growth. Lisa also negotiated consultative options, contracts and pricing strategy in order to deliver the highest value to corporate customers.
Lisa Dughi has an MBA from The Wharton School in Marketing & Operations Management, Strategic Management. Lisa also has a Bachelor of Science from Cornell University in Policy Analysis and Management Major - Consumer Management Concentration; Textiles and Apparel Minor. Additionally, they have done coursework towards an MPH at Harvard University Extension School. Finally, they attended Kent Place School.
Some direct reports include Marc Lesser - VP of Research & Technology, Colleen Devery - Chief Strategy Officer, and Camille Currie - VP of Marketing & Communications.
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