Vinay Mathew Chandy is an ITIL Managing Professional and PRINCE Practitioner with extensive experience in IT service delivery and program management. Currently serving as Information Technology Service Delivery Manager at National Air Cargo, Inc. since September 2023, Vinay previously held the role of Program Manager at EASYX SOFTWARE and managed IT Shared Services at GEMS Education, focusing on technology adoption and service delivery optimization in educational settings. Prior to these positions, Vinay worked at Aggreko for nearly a decade, progressing from Service and Support IT Analyst to Senior Analyst - IT Service Delivery, where responsibilities included managing analysts and ensuring customer support satisfaction. Vinay began the career at Opel Trading as IT Sales Supervisor, following a Bachelor of Engineering in Electronics and Communication Engineering from Anna University Chennai.
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