Tonja Reddy

Tonja Reddy has extensive experience in customer service and administrative roles, currently serving as Reservationist Lead at the National Aquarium since August 2017, where responsibilities include managing booking reports, refunds, and assisting in the hiring process. Prior roles at the National Aquarium include Reservations Specialist and Guest Service/Community Engagement Specialist, focusing on member inquiries and event hosting. Tonja's experience also includes serving as an Administrative Assistant to the Interim Director of Procurement at Morgan State University and a Guest Services Supervisor at Century 21 Department Stores, where client support was a key focus. Additionally, as a Department Manager at Barnes & Noble, Tonja implemented strategies to enhance team morale and efficiency. Tonja holds educational credentials from New York University and Morgan State University.