Helana Neumann has extensive experience in web development and content strategy, with a career at the National Association of REALTORS® spanning from 1988 to the present. As a Web Content Strategist, Helana oversees the quality and presentation of REALTOR.org content, aligning it with the association's objectives and user needs. Previous roles at the association include Senior Developer and Business Systems Developer, where technical support and database management were emphasized. Earlier career positions included Help Desk Specialist and Network Administrator, showcasing a strong technical foundation. Helana's experience also encompasses administrative roles at B’nai B’rith International and the University of Oregon Bookstore. Helana obtained a B.A. in Romance Languages from the University of Oregon, complemented by studies at Università per Stranieri di Perugia and Université de Poitiers.