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Phyllis Ng

Technical Analyst at National Audubon Society

Phyllis Ng has a diverse work experience starting in 1992 as a PC Consultant at Baruch College. In this role, they monitored the computer lab, installed software and hardware, and troubleshooted computer-related problems.

In 1995, Phyllis joined The Leslie Fay Companies Inc as a Merchandising/Planning Coordinator. During their time there, they improved their manual documentation system by implementing personal computers and integrating them with the IBM AS/400 system. Phyllis also performed data entry tasks.

Later in 1995, Phyllis joined the National Audubon Society as a Systems Specialist - Level II. Initially starting as a computer operator, they provided day-to-day maintenance and operations for the UNIX (Alpha) system. Phyllis also offered technical support to nationwide staff and resolved software and hardware issues for PC and Macintosh users. Phyllis became one of the organization's system administrators, supervising three helpdesk staff members and managing the help desk's operations.

Overall, Phyllis Ng has extensive experience in technical support, system administration, troubleshooting, and project implementation.

Phyllis Ng completed their Bachelor of Business Administration (BBA) degree in Computer Information System from Baruch College, City University of New York. Phyllis attended the college from 1990 to 1994.

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