Charlotte Cadness

Executive, Digital Customer & Colleague at National Australia Bank

Charlotte Cadness is an experienced executive in digital transformation and analytics, currently serving as the Executive for Digital Customer & Colleague at NAB since 2009. With a strong background in corporate and institutional banking, Charlotte has notably led digital sales and service strategies, global transformation programs, and the implementation of performance frameworks. Prior to NAB, Charlotte held senior consulting roles at KPMG, Molten, and IBM, focusing on business and technology transformations for prominent financial companies. Charlotte's educational credentials include a Global Executive MBA from The University of Sydney and dual degrees in Psychology and Languages and Business Studies from The University of Auckland, along with a Company Directors Course from the Australian Institute of Company Directors scheduled for 2024.

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Melbourne, Australia

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