Dimitri Hoang

Dimitri Hoang is a seasoned marketing professional with extensive experience in CRM and digital marketing strategies. Currently serving as Directeur, Stratégie CRM Marketing Numérique and Product Owner for Salesforce Marketing Cloud at Banque Nationale du Canada since April 2022, Dimitri has previously held key roles such as Key Account Manager at Incloud Solutions d'Affaires and Director CRM Strategy at Sid Lee. With a proven track record in managing retention marketing efforts across various organizations, including roles at Cogeco Connexion and LULU Software, Dimitri has expertise in overseeing email marketing channels, implementing customer journey strategies, and leading teams to optimize marketing initiatives. Educational background includes a Master’s degree in e-Commerce from Université de Montréal and a Bachelor’s degree in Business Administration from Université de la Polynésie française.