Jacques Mony

Jacques Mony is an accomplished IT professional with extensive experience in IT service management and governance, currently serving as Senior Director - ITSM Governance at the National Bank of Canada since August 2014. Jacques has held various roles including Stability & Resilience Manager, SRE, and Team Lead for Infrastructure Capacity, showcasing expertise in capacity management and performance optimization. Prior to this, Jacques worked at CDI Professional Services as a System Analyst for Bombardier Transport, and held multiple positions at Bombardier Aerospace, focusing on business relationship management and PLM infrastructure operations. Additional experience includes roles at Processia Solutions and Renault F1 Team, as well as an educational background in Computer Sciences and Business Administration from Université Laval and Cégep de Ste-Foy.