Manalina Rafetison

Directeur, TI CRM Commercial - Salesforce at National Bank of Canada

Manalina Rafetison currently serves as a Platform Tech Lead Salesforce at Banque Nationale du Canada since August 2021. Previous roles at the same company include Analyste Principal Fonctionnel and Salesforce Designer. Prior to this, Manalina worked at Nubik as a Consultant Salesforce and Salesforce Administrator from September 2015 to August 2021. Earlier experience includes a position as Sales Operations - Customer Data Manager at InterCall from April 2011 to May 2015 and Responsable Call Center at VIVETIC in 2009-2010. Manalina holds a Master's degree in Datamining Relation Client from Montpellier Management (2010-2012) and has obtained Salesforce.com certifications including Certified Administrator and Advanced Administrator from EI-Technologies in 2014. Additionally, a Master's degree in Commerce International was earned from IAE de Poitiers from 2007 to 2009.

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