Glenda Cukierksi

Glenda Cukierksi is the current Ravena Branch Manager AVP at National Bank of Coxsackie. Glenda has also previously worked as the Market Manager at Ginsberg's Foods from April 2016 to May 2017. Glenda is known for their excellent customer service skills and their ability to optimize operations.

At Ginsberg's Foods, Glenda was responsible for managing the Market in a manner that achieved financial targets, maximized order fulfillment, set forth sanitation measures and established inventory control of all merchandise, with the goal to optimize the opportunity for sales. Glenda was also responsible for managing all Market personnel, including scheduling, evaluation, wage adjustments, and discipline.

Under Glenda's management, the Market saw a 6.1% YTD increase in off-the-street customer sales while concurrently increasing market GM% from 14.7% to 15.5% YTD. This was due in part to Glenda's implementation of processes and procedures to facilitate accurate and consistent training which increased customer service awareness and handling of difficult situations. Additionally, Glenda utilized social media to increase online awareness of the Market and grew followers by 300%.

In addition to increasing sales, Glenda also implemented operational efficiencies to decrease overtime by 17.8% while maintaining a high level of coverage and customer service. Finally, they ensured the training of, and adherence to, HACCP and food safety guidelines.

Glenda Cukierksi earned their Associate of Arts and Sciences (A.A.S.) degree in Accounting from Columbia-Greene Community College. Glenda also attended Ichabod Crane High School.