Bernadette Ngara

Ms. Ngara joined the Bank in 2014 as the Director of Marketing, Corporate Affairs & Citizenship. She has in the past handled Marketing and Corporate Communications and Corporate Citizenship as well as Sustainability Reporting in the banking industry. Ms Ngara has experience in advertising handling brands in the FMCG, NGO and service industries. She has worked in the banking industry in different markets including Kenya, Uganda, Rwanda and Nigeria.

She has over 20 years of working experience in the banking sector and is a dynamic, passionate and customer-centric marketing communications specialist. Working in diverse industries from Manufacturing to banking (both local and international), she has brought life to both new and existing brands. She has particular expertise in Strategic Marketing Management, PR, CSR, Customer Analytics and Digital Marketing.

Bernadette has attended several executive leadership courses through Raiser Resource Group for Crestcom International, Cambridge University and Strathmore Business School. She holds an MA in International Marketing from the University of Central England and is a Chartered Marketer (CIM).