National Computer Systems
Marlon Malonzo is an experienced Operations Specialist with a strong background in technical support and customer service. Currently employed at Percept Solutions as an Operational Specialist since July 2021, Marlon has a proven track record of providing exceptional inbound technical support for computer hardware and software. Prior experience includes a role as a Technical Support Specialist and Subject Matter Expert at Siemens Business Solutions from April 2009 to March 2011, where responsibilities included handling escalated tickets and offering guidance to agents on technical issues. Marlon holds a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines, completed in April 2002. Recognized for excellent problem-solving and analytical skills, Marlon demonstrates a commitment to resolving customer issues and maintaining audit and control standards.
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National Computer Systems
WHY CHOOSE NCS ? Top 5 reasons why clients choose NCS as their partners Work Force Specialist While we provide highly qualified employees, our values lies in our stategic and innovative workforce management Seamless Coordination with your Hiring Managers We act as support team for your managers. Whether you need last minute fill-ins, or resource to manage your temporary needs, we can provide a seamless solution that gives the support you need, when and where you need it. Most Cost Effective We help to reduce overhead. You can trim labor costs, reduce benefits expenses and greatly limit overtime expenses. Access to Experienced Candidates By offering competitive benefits and wages, we're able to attract the most qualified and proven talent. To ensure our candidates are good fit for your position, each employee is pre-screened and qualified through NCS's 10-steps review process. We are here to help you When you need something, we are there to address your concerns and help with the any last minutes needs. We pride ourselves on our responsiveness and personal service.