Mellisa Massey

Mellisa Massey is a seasoned professional with extensive experience in business development, operations management, and debt recovery. Currently serving as the Director of Business Development at National Credit Adjusters, LLC since December 2014, Mellisa focuses on strategic insights that enhance value identification and customer experience while sourcing new portfolio opportunities. Prior roles include Director of Business Transformation, overseeing high-value growth initiatives, and Director of Agency and Legal Outsourcing, where Mellisa managed third-party servicing programs and developed internal processes. Previous experiences include leadership positions at Jaffe & Asher LLP, PRA Group, and Target Financial Services, where Mellisa successfully managed legal representation, external recovery networks, and specialized collections operations.