National Domestic Violence Hotline
Victoria Kraus has extensive experience in customer service and advocacy. Currently serving as an Advocate II at the National Domestic Violence Hotline since June 2020, Victoria transitioned from the role of Shift Support Specialist due to company restructuring. Prior experience includes roles as a Phone Advocate, Brand Associate at Old Navy, Server at Oak Oven, and Chiropractic Assistant at the Back Pain Center. Victoria also completed internships and positions in various customer service roles, including as a Cashier and Customer Service Assistant at Winn-Dixie and a Waitress at Abita Roasting Co. Victoria holds a Bachelor's Degree in Kinesiology with a focus on Fitness and Human Performance from Southeastern Louisiana University, attained in 2018.
National Domestic Violence Hotline
For more than 25 years, the National Domestic Violence Hotline has answered the call - over 6 million calls, chats, and texts to date - of those affected by relationship abuse. As the only 24/7/365 national service provider offering services via call, chat, and text, we work to shine a light on domestic violence by supporting and advocating for survivors, providing hope in times of crisis, and promoting healthy relationships for all. The Hotline provides confidential, one-on-one support to each caller/chatter/texter, offering crisis intervention, options for next steps, and direct connection to sources for immediate safety. Our comprehensive database holds more than 5,000 agencies and resources in communities all across the country. Bilingual advocates are on hand to speak with callers, and our Language Line offers translations in over 200 languages. The Hotline is also an excellent source of help for concerned friends, family, co-workers and others seeking information and guidance on how to help someone they know. We work to educate communities all over through events, campaigns, and dynamic partnerships. Today, The Hotline is continuing to grow and explore new avenues of service. love is respect, a project of the National Domestic Violence Hotline and Break the Cycle, is a peer-to-peer resource for questions about dating and healthy relationships. Teens and young adults can reach us 24/7 by phone (1-866-331-9474), online chat at loveisrespect.org, or by texting "loveis" to 22522. Our highly trained advocates are also available to parents, teachers, organizations and others concerned about dating violence and abuse.