We are experts in bus travel, passionate about the journeys we provide to the communities we serve, whether for business, personal or leisure.

As the biggest bus operator in the West Midlands and one of the largest in the UK, our teams work hard to get you the best possible service against a constantly changing backdrop (CAZ/clean air zones, City of Culture and Commonwealth Games cities to name a few!)

Working as part of the West Midlands Bus Alliance with key partners such as Transport for West Midlands and Safer Travel helps us in getting you to where you need to be. Our buses run every 6 minutes or better on core routes into town centres and most of our services operate 20+ hours a day, 7 days a week, 364 days a year.

Please get in touch with us for information about corporate partnerships and discounts, local partnership offers and ways we can help you and your business. 


Transportation

Travel & Leisure

National Express Bus

Alex Jensen

Samantha Cox

The Operations Team at National Express Bus is responsible for ensuring the efficiency and reliability of bus services across the West Midlands. This includes planning and optimizing bus routes, managing daily performance and service quality, and coordinating with key partners such as Transport for West Midlands and Safer Travel. The team works diligently to adapt to changing conditions and requirements, such as clean air zones and major city events, while striving to provide exceptional service to all passengers.

Operations Team

About

Team members

Other teams at National Express Bus

Bus Operations Team