Danielle Jahner

Danielle Jahner is a skilled professional with extensive experience in customer service and support roles across various industries. Currently serving as a Telecom Customer Care and Billing Software Support Specialist at NISC since October 2023, Danielle previously held the position of Senior Customer Success Associate at Figure, where responsibilities included acting as a primary contact for customer inquiries related to Home Equity Lines of Credit and Personal Loans, as well as training colleagues in technical writing and communication. Additional experience includes roles at Wells Fargo, where Danielle excelled in customer service and financial transactions, and earlier positions in hospitality and banking, showcasing a strong ability to manage customer relationships, resolve complaints, and train staff. Danielle holds a Bachelor's degree in Criminal Justice from the University of Mary and has a foundation of general credits in Criminal Justice from Bismarck State College.