Rachel Dunn

Rachel Dunn is an experienced professional in the healthcare sector with a focus on infusion services and member relations. Currently serving as the Member Relations Manager at the National Infusion Center Association since January 2022, Rachel enhances the Provider Membership program by connecting infusion providers with essential resources and maintaining strategic industry relationships. Prior experience includes roles as a Reimbursement Specialist at Smith & Nephew and as an Infusion Coordinator Supervisor at Kane Hall Barry Neurology, where Rachel managed a team dedicated to providing compassionate infusion care and improved reimbursement processes. Rachel's career also encompasses work as an Infusion Coordinator, responsible for insurance authorizations and patient cost assessments. Rachel holds a Bachelor's degree from the University of North Texas.

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National Infusion Center Association (NICA)

National Infusion Center (NICA) is a nonprofit trade association and the nation’s voice for non-hospital, community-based infusion providers that offer a safe, more affordable, and more cost-effective alternative to hospital care settings for provider-administered medications. NICA's efforts are focused on delivery channel sustainability and expansion, buy-and-bill protection, maintaining net positive reimbursement, improving treatment adherence, and promoting patient safety and care quality. We support policies that improve drug affordability for beneficiaries, increase price transparency, reduce disparities in quality of care and safety across care settings, and enable care delivery in the highest-quality, lowest-cost care setting. Our goal is to help decision makers understand the value of receiving provider-administered medications in non-hospital care settings and ensure that the community-based infusion center remains a safe, more efficient, and more cost-effective alternative to hospital care settings.


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