Rahael Ross

Rahael Ross is a seasoned professional with extensive experience in digital project management and product management, currently serving as a CRM Digital Project Manager at the National Literacy Trust since February 2025. Previously, Rahael held the role of Product Manager at Kaluza, where responsibilities included conducting user research, presenting a business case to senior leadership, and developing a product vision. As a Senior Customer Data Manager and Product Owner at what3words, Rahael managed the Salesforce Development Roadmap, improved Salesforce data architecture, and automated processes to enhance operational efficiency. Additional roles include data management and teaching positions, alongside a strong educational background with a Master's degree in Psychology of Social Relations from Goldsmiths, University of London, and a Bachelor's degree in Psychology from Liverpool Hope University.