Joshua Gadd is an experienced IT professional currently serving as an End User Computing Engineer at National Milk Records PLC since October 2021. Prior experience includes roles as an Infrastructure Engineer at Rocialle Healthcare, where Joshua conducted a comprehensive infrastructure overhaul, and as a Technical Executive and Concierge Support Ambassador at Subfero, specializing in customer support for Microsoft Office 365. Joshua began a career in customer service as a Customer Service Manager for Ladbrokes Coral, demonstrating strong communication and problem-solving skills. Joshua holds a Bachelor of Science in Forensic Computing and Security from Bournemouth University and a BTEC Extended Diploma in IT from Crosskeys College. Key expertise encompasses Microsoft 365, Active Directory, Microsoft Intune, and network management.
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