Melissa Cook

Melissa Cook is an experienced content and employee experience manager with a diverse background in communication strategies and digital content management. Currently serving as Content Manager at the National MS Society since July 2022, Melissa previously held multiple roles at loanDepot from 2015 to 2022, overseeing the revamp of internal communications and managing B2C email campaigns. Earlier roles include Content Manager at James Publishing, where responsibilities encompassed web content management for over 100 attorney websites, and Content Editor at Local Corporation, focusing on SEO content for lead-generating websites. Additionally, Melissa has experience in publishing services at AT&T and customer service leadership at Alltel Wireless. An educational background includes studies at The University of Toledo and Bedford Senior High School.